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The Role of a Lady’s Maid

The lady’s maid was a servant who attended to the appearance of middle- and upper-class ladies. Her duties included helping her mistress with her hair, cosmetics and wardrobe. Lower-class and poorer women would not have had the means to hire staff. Instead, they would have dealt with all aspects of their appearance and the running of the household. Here we look at what being a lady’s maid involved and the skills needed to be a proficient personal servant.

The lady’s maid was a personal servant employed by the mistress of the house. Therefore, she would report directly to – and only to – her mistress.

In the UK, the mistress would usually refer to her lady’s maid using her surname. However, in some other countries, her first name may have been used instead.

All the servants of the household would call the lady’s maid “Miss”. The lady’s maid would refer to her mistress as “Milady”.

Pay & Perks

The lady’s maid position came with pay, perks and status. It was a senior servant position, just like the housekeeper, butler and head gardener were. Other servants would look upon a lady’s maid with relative respect.

As well as receiving a wage, the lady’s maid would also have her own room, full board and accompany her mistress on any travels (both at home and overseas). She would also receive her mistress’s cast-off clothes to do with as she pleased.

No uniform was worn (unlike the lower servants), but simple, clean and neat attire was expected.

The lady’s maid was the female equivalent of the valet – who was the manservant to the gentleman of the house. A royal household, or one with substantial wealth, would have employed the services of several personal attendants.

Character & Skills

A good lady’s maid was cheerful, honest, discrete, organised and obedient. Likewise, she had to possess many skills, including a good standard of reading and writing, hairdressing, dressmaking, needlework, millinery and cosmetic knowledge.

Duties of a Lady’s Maid


The washing, brushing, trimming, and styling of her mistress’s hair would be one of the most important duties of a lady’s maid.

Rich women could employ the regular services of a hairdresser. However, the lady’s maid would be expected to be proficient in hairdressing between those appointments.

Training may have been provided for those who needed it, or the lady’s maid could organise lessons for herself. Ultimately, keeping up with the latest hair fashions was important.

Extract from The Book of Household Management by Mrs Beeton (1861).

Hair fashion was extremely important for the mistress of the house. Certainly, her hairstyle could be changed several times during the day. For example, she may start with an appropriate morning style and later change to something more elaborate for an evening function.

Furthermore, the lady’s maid would also keep the brushes and combs clean. Appropriate cleaning methods would be used to ensure the items were not damaged in the process.

Until plastics became more common in the early 20th century, hair accessories and dressing items were made from various natural materials such as bone, tortoiseshell, metal, horn, leather and wood. Consequently, all needed careful handling.

Any false hair or transformations (the name used for wigs) used would be under the care of the lady’s maid.

lady's maid
“Combing My Lady’s Tresses” by Jean-Baptiste Antoine Emile Béranger (1814-1883).
“Mistress and Maid” by Johannes Vermeer.

Cosmetics & Personal Care

The lady’s maid would deal with all aspects of preparing her mistress’s toilet, including drawing a bath and organising hot water for washing.

Likewise, she would buy or make all the cosmetics required by her mistress. It included dealing with the perfumers and other suppliers and having recipes for making hair washes and pomades.


The lady’s maid would assist her mistress with dressing and undressing. She would lay out the clothing and accessories required during the day for all activities taking place. Activities could include riding, walking, hunting, driving, social outings, and any evening events.

In addition, she would maintain her mistress’s entire wardrobe, including everything from dresses and shoes to undergarments, hats, and gloves. It would involve removing stains, brushing off any dirt, ironing, darning, mending and altering garments as needed.

Subsequently, the lady’s maid needed to know how to deal with different materials and jewellery. Also, how to wash fine linens, silks and lace.

The lady’s maid may also have made dresses for her mistress, which meant buying all materials with the suppliers. Because of this, she needed to keep abreast of the latest fashions and accessories.

lady's maid
A lady’s maid helping her mistress dress. By Raimundo de Madrazo y Garreta (c1890-1900).
Henry Robert Morland: A Lady’s Maid Soaping Linen. (The Holburne Museum;

Other Duties

The lady’s maid would keep her mistress’s personal rooms and possessions in good order. It included keeping items clean and tidying away anything left out by the mistress. Likewise, the lady’s maid would keep a list of things that needed replacing or purchasing.

She would also pack for any overnight journeys, empty the chamber pot and bring her mistress breakfast in her room.

Attending to the mistress’s pets, such as walking dogs, would also fall to the lady’s maid. Other tasks could include attending to fresh flowers, candles and lamps.

General household duties such as preparing meals, fire lighting and laundry may be performed by other servants, should the household have the means to employ more staff.

If so, the lady’s maid would have overseen the tasks to ensure they were carried out proficiently. However, she was not in charge of those servants.

Servant Hierarchy

This diagram shows the structure of household servants. As you can see, the lady’s maid was independent of the other servants and reported solely to her mistress.

Other Female Personal Attendants


A lady-in-waiting was a personal female assistant at a court (royal or feudal) who attended on a queen, princess or other high-ranking noblewoman.

She was considered more of a companion to her mistress rather than a servant. In addition, she was often a noblewoman herself, from a “good family”, but of a lower social standing than her mistress.

Although it was not always a paid position, it was certainly a prestigious position to be attending to royalty at court. As a result, it could give the lady-in-waiting privileges and enhanced marriage prospects.

Ladies-in-waiting did not perform menial tasks – instead, servants carried these out. Duties varied from court to court and the requirements of the individual mistress.

Generally, a lady-in-waiting would need to be proficient in a wide range of skills, including:

  • Knowing the etiquette, languages and dances commonplace at court.
  • Reading correspondence to her mistress, writing on her behalf and relaying messages.
  • Participation in pastimes such as embroidery, painting, horse riding and music-making.
  • Wardrobe care.
  • Supervision of servants.
  • Keeping her mistress abreast of activities and personages at court.

A woman may have been able to select her ladies. However, her choices were usually heavily influenced by those around her. It included her husband, parents, and even the king or his ministers.

Notable ladies-in-waiting include Anne Boleyn (to Queen Katherine of Aragon), Jane Seymour (to Queen Anne Boleyn), and Catherine Howard (to Anne of Cleves). Interestingly, all became Queen Consort to Henry VIII.

During the Georgian period, the Princesse de Lamballe was the lady-in-waiting to Marie-Antoinette.

Lady’s Companion

A lady’s companion was similar to a lady-in-waiting, but it was always a paid position. She was not considered to be a servant. Therefore, she was higher in status than the lady’s maid. She also lived in the family’s quarters rather than with the servants.

The woman employed as a companion would be someone of high social standing, similar to her mistress. However, she needed the financial benefits of a paying position.

Until around the mid-20th century, many upper- and middle-class women spent a lot of time at home, so a lady’s companion was employed to provide conversation and company. She would also help with entertaining guests and give directions to servants, just as the lady of the house would.

The lady’s companion has become obsolete in most developed countries, as women no longer spend their day at home. Also, the work opportunities that emerged for women during both world wars gave them far more employment choices.

Maids of Honour

Maids of honour were junior, and often younger, attendants of a queen in royal households, especially those of England and later of the United Kingdom.

A maid of honour would be a maiden – that is, unmarried. The role was in preparation of eventually being a lady-in-waiting.

Find Out More


Beeton, I. M. (1861). Beeton’s Book of Household Management. Beeton, London.

Oram. G. (1858). Masters and Servants: Their Relative Duties.

Hatchard, London. (1825). The Duties of a Lady’s Maid; with Directions for Conduct, and Numerous Receipts for the Toilette. London: James Bulcock.

3 thoughts on “The Role of a Lady’s Maid”

  1. I loved reading all of this! It was fascinating learning how the lady of wealth had a maid. Watching Downton Abby I fell in love with the era.

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